We like to think that dotPhoto is the best deal in the world for storing, printing and sharing photos. Thousands of people use our plans, but sometimes our plan members print less often than they used to and want to change to our popular Club Plan, which provides free storage and many benefits for only $19.99 annually (see below). Sometimes people just want to cancel their accounts.
To change your dotphoto account to a Club Plan
Contact dotphoto by calling (609) 608-0640, emailing dotphoto at support@dotphoto.com, or creating a help ticket here: https://dotphoto.freshdesk.com/support/tickets/new
If you have a Family, Pro or other monthly account that includes credits, you can keep your existing credits (they will expire on their normal 12-month schedule if you do not use them). Your new Club Plan will be billed once annually at your next monthly period, and you will not be billed again for your membership plan for another 12 months. Be sure to include the name of your dotphoto account (your login.)
To cancel your account
Please let us know if we can fix a situation or a feature that will improve your dotPhoto experience. To cancel your account:
- Delete the photos and videos in your account. To delete your account, choose Select all at the album page, and then choose Organize and Delete from the menu in the upper left.
Contact dotphoto in one of three ways: call (609) 608-0640, email dotphoto at support@dotphoto.com, or create a support ticket here: https://dotphoto.freshdesk.com/support/tickets/new Be sure to include your account name and your desire to cancel your account.
Backing up photos prior to canceling a plan
You can download photos by album or buy an SD card of all your photos by clicking here.
The benefits of being a dotPhoto member
12 Insanely Great Things about Dotphoto- Dotphoto is a straightforward photo service: share, archive, print and even make money selling prints or downloads. We don’t surround your photos with advertising or push you to buy anything. dotphoto does not sell your data to other companies; this is a major profit center for most of our "free" competitors.
- Dotphoto stores your whole image up to 30MB or 36 megapixels. Unlike most competitors, we don’t downsize your files, and you get unlimited storage.
- You control your stuff. You can download your photos from dotphoto at any time at no charge or share files with your friends – or order a backup of all your photos on an SD card.
- Dotphoto is easy, though it does a lot. You'll find commands in a menu in the upper left: upload, shop, organize, share. For information about your account, tap your account name and choose MyAccount.
- Easy to learn. Tap the question mark in the upper right for detailed procedures and videos.
- No app required. Dotphoto works great on iPhones, Android phones, tablets and other mobile devices – just sign into dotphoto.com.
- You can call or write us. If we don’t pick up immediately, we’ll usually respond within an hour. Contact info
- 9 cent prints with free shipping for any order of $10 or more, which makes dotphoto an even better deal than “free print” sites.
- Fantastic books! Hard cover with 100# archival premium paper and FREE shipping. Turn any album into a book or upload photos from your phone or tablet. Complete flexibility, and we'll even help make your book! Book info
- Dotphoto’s Frame Shop is the best way to frame a picture. You can see customized frames, mats, and photos in any size up to 42” before you buy.
- Dotphoto has been in business since 1999 and is rated A+ by the Better Business Bureau.
- dotphoto's album comments feature lets you collect comments from your Facebook friends or post your album directly to Facebook. With one convenient upload, you get dotphoto's full-sized 30MB-per-file archiving with Facebook's Replies, Likes and Comments.
dotphoto is your boutique photo service. No ads. Great prices. Excellent support since 1999.
Preserve, share, print and sell your photos.
At dotPhoto, you'll never have to wait for a sale: you'll get low prices, free shipping, unlimited storage, uploads of 30MB per image, photo editing, phone support, a personal photo website, the ability to earn money by selling your photos, video sharing and much more. dotPhoto members get free shipping on every order of just $9.99 or more, plus everyday low prices on prints, books, posters, frames, and every kind of custom photo merchandise. Here's what dotPhoto will NOT do: display advertising, harass you to "Buy, buy, buy!" And we will never sell your personal data. Your membership fee supports a more pleasant and economical photography experience. dotphoto is a great way to save, share, print, and sell your photos.
50 MORE dotphoto Benefits
Only $1.67 a month paid $19.99 annually
- Unlimited Photo Storage with your full-size images up to 30MB each (Our competitors down-size your photos)
- Wholesale Pricing: 9¢ 4x6s, 49¢ 5x7s, and $1.49 8x10s
- Wholesale pricing on hundreds of unique products
- Free Shipping on every order of just $9.99 or more
- Earn extra money for yourself or your organization
- We safeguard your data. We don't sell your data unless you ask us to sell your photos, and then we send you money.
- Priority FAQ, email, and phone support
- Founded in 1999
- A+ Rating from Better Business Bureau
Better Saving & Archiving
- 30MB upload per photo, up to 36 megapixels
- We don't downsize your photos. (Most other services shrink your saved images!)
- Up to 1000 photos per upload
- Free downloads by album
- Customized service backs up your entire account to SD Cards
- Online editing tools and filters
- Store and share short videos
- Smart-phone and tablet friendly
- HD screen images
- No app required Add dotphoto.com to your iPhone home screen
- Add dotphoto.com to your Android home screen
- Will your dotphoto account to your heirs
- Free photo website, and we'll help design it
- Slideshows you can share on social media
- Slidecasting to TVs
- Host photos that you share on Internet forums
- Make your own memes with our editor
- Let friends upload to guest albums
- Let friends download more pix than you can email
- Control public and private sharing
- Add your albums to dotPhoto Galleries
- Store and share short videos
Better Privacy
- No one at dotPhoto is studying your photos to sell you more advertising because there is no advertising.
- Password-protect individual albums or groups of albums.
- Control who sees which albums by providing different guest passwords for different guests.
- Allow anyone to see your public albums, but protect your private albums.
- Add a guest password for your entire account.
Better Printing
- Everyday wholesale prices - never wait for a sale!
- Print sizes not offered elsewhere: 4xD, 5x5 & more
- Better holiday card prices: as low as 49 cents per 4x8 and 99 cents for 5x7 folding cards -- envelopes included!
- Free shipping on every order over $10
- Subsidized Express, 2-Day & Overnight Shipping
- Free Back-Printing: add the caption and date to the back of your prints
- Custom framing store for any photo size or ratio
- How to make anything at dotPhoto
- Print from Snapchat
- Monthly commissions paid electronically
- Print your message or copyright on the back of your prints
- Add your own logo
- Anti-piracy controls: watermark photos in your galleries
- Your own photo-selling web site
- Set your own prices and margins
- Set multiple price lists for different customers
- Import images directly from the web
- Sell digital downloads of your photos
- Get paid by check or electronically by PayPal
Better Support
- Priority email support
- Priority phone support
- Weekly, informative newsletter
- A+ Rating from Better Business Bureau
dotPhoto provides a better photo way to organize, archive and share your photos.
Want to know more?
Please email BetterFAQs@dotphoto.com
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