Why is or was dotPhoto down?

First, discover if you have a local problem accessing dotPhoto. To find out whether dotPhoto or any Internet site is down at the source, try this site:

http://www.isitdownrightnow.com/

If dotPhoto is working, please try your phone or another way of accessing dotPhoto until you can repair your preferred connection.

If you have seen this image, dotPhoto is experiencing technical difficulties:

This may be because dotPhoto uses Amazon's S3 servers, which can, but rarely experience access outages. Even so, your data is backed up in multiple data centers. Amazon notes that its S3 service "is designed to deliver 99.999999999% durability, and scale past trillions of objects worldwide." By "durability," Amazon means that the data is durable, though perhaps temporarily not accessible.

The longest outage we have experienced is four hours.

If you would like to know more, contact dotPhoto here.

To see if dotPhoto is back online, please click here.