How do I modify or cancel my dotPhoto Membership Plan?

Modified on Thu, 20 Apr 2023 at 12:08 PM

We like to think that dotPhoto is the best deal in the world for storing, printing and sharing photos. Thousands of people use our plans, but sometimes our plan members print less often than they used to and want to change to our popular Club Plan, which provides free storage and many benefits for only $19.99 annually (see below). Sometimes people just want to cancel their accounts.

To change your dotphoto account to a Club Plan

Contact dotphoto by calling (609) 608-0640, emailing dotphoto at, or creating a help ticket here:

If you have a Family, Pro or other monthly account that includes credits, you can keep your existing credits (they will expire on their normal 12-month schedule if you do not use them). Your new Club Plan will be billed once annually at your next monthly period, and you will not be billed again for your membership plan for another 12 months. Be sure to include the name of your dotphoto account (your login.)

To cancel your account

Please let us know if we can fix a situation or a feature that will improve your dotPhoto experience. To cancel your account:

  1. Delete the photos and videos in your account. To delete your account, choose Select all at the album page, and then choose Organize and Delete from the menu in the upper left.
  2. Contact dotphoto in one of three ways: call (609) 608-0640, email dotphoto at, or create a support ticket here:  Be sure to include your account name and your desire to cancel your account.

Backing up photos prior to canceling a plan

You can download photos by album or buy an SD card of all your photos by clicking here.

The benefits of being a dotPhoto member

12 Insanely Great Things about Dotphoto

  1. Dotphoto is a straightforward photo service: share, archive, print and even make money selling prints or downloads. We don’t surround your photos with advertising or push you to buy anything. dotphoto does not sell your data to other companies; this is a major profit center for most of our "free" competitors.
  2. Dotphoto stores your whole image up to 30MB or 36 megapixels. Unlike most competitors, we don’t downsize your files, and you get unlimited storage.
  3. You control your stuff. You can download your photos from dotphoto at any time at no charge or share files with your friends – or order a backup of all your photos on an SD card.
  4. Dotphoto is easy, though it does a lot. You'll find commands in a menu in the upper left: upload, shop, organize, share. For information about your account, tap your account name and choose MyAccount.
  5. Easy to learn. Tap the question mark in the upper right for detailed procedures and videos.
  6. No app required. Dotphoto works great on iPhones, Android phones, tablets and other mobile devices – just sign into
  7. You can call or write us. If we don’t pick up immediately, we’ll usually respond within an hour. Contact info
  8. 9 cent prints with free shipping for any order of $10 or more, which makes dotphoto an even better deal than “free print” sites.
  9. Fantastic books!  Hard cover with 100# archival premium paper and FREE shipping. Turn any album into a book or upload photos from your phone or tablet. Complete flexibility, and we'll even help make your book! Book info
  10. Dotphoto’s Frame Shop is the best way to frame a picture. You can see customized frames, mats, and photos in any size up to 42” before you buy.
  11. Dotphoto has been in business since 1999 and is rated A+ by the Better Business Bureau.
  12. dotphoto's album comments feature lets you collect comments from your Facebook friends or post your album directly to Facebook. With one convenient upload, you get dotphoto's full-sized 30MB-per-file archiving with Facebook's Replies, Likes and Comments.
And one more thing: you can pre-build photo products on dotphoto for special occasions like anniversaries and birthdays, for selling products with your company logo, or for a funny T-shirt idea. Make it easy for your friends and customers to purchase pre-built photo products with just one click.

dotphoto is your boutique photo service. No ads. Great prices. Excellent support since 1999. 
Preserve, share, print and sell your photos.
At dotPhoto, you'll never have to wait for a sale: you'll get low prices, free shipping, unlimited storage, uploads of 30MB per image, photo editing, phone support, a personal photo website, the ability to earn money by selling your photos, video sharing and much more. dotPhoto members get free shipping on every order of just $9.99 or more, plus everyday low prices on prints, books, posters, frames, and every kind of custom photo merchandise. Here's what dotPhoto will NOT do: display advertising, harass you to "Buy, buy, buy!"  And we will never sell your personal data. Your membership fee supports a more pleasant and economical photography experience. dotphoto is a great way to save, share, print, and sell your photos.

dotPhoto BBB Business Review

50 MORE dotphoto Benefits
Short dotphoto video

dotPhoto is your boutique photo service for preserving, printing, sharing and selling your photos.  
Only $1.67 a month paid $19.99 annually
  • Unlimited Photo Storage with your full-size images up to 30MB each (Our competitors down-size your photos)
  • Wholesale Pricing: 9¢ 4x6s, 49¢ 5x7s, and $1.49 8x10s
  • Wholesale pricing on hundreds of unique products
  • Free Shipping on every order of just $9.99 or more
  • Earn extra money for yourself or your organization
  • We safeguard your data. We don't sell your data unless you ask us to sell your photos, and then we send you money.
  • Priority FAQ, email, and phone support
  • Founded in 1999
  • A+ Rating from Better Business Bureau

Better Saving & Archiving

Better Sharing

Better Privacy

Better Printing

Better Selling

Better Support

Virtually everything you could want from a reliable, wholesale photo site.

dotPhoto provides a better photo way to organize, archive and share your photos.

Want to know more?

Please email

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