When a dotphoto member downloads an album, the album is "zipped" in a compressed format that enables you to download it faster.
WINDOWS USERS
Windows 10 and later support unzipping files. Follow the instructions here:
- Open File Explorer and find the zipped folder.
- To unzip the entire folder, right-click to select Extract All, and then follow the instructions.
- To unzip a single file or folder, double-click the zipped folder to open it. Then, drag or copy the item from the zipped folder to a new location.
If you have an older version of Windows, you can download a free unzip program here: https://www.7-zip.org/
APPLE DEVICES
- Open the Files app, then find the ZIP file or archive you want to uncompress.
- Tap the ZIP file or archive.
- A folder is created containing the files. To change its name, touch and hold on the folder, then tap Rename.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article