dotPhoto FAQs: how to do almost anything at dotPhoto

These frequently asked questions provide information about dotPhoto's most commonly used functions

How can I track my order?
Tracking your dotPhoto.com order (See below for book orders.) dotPhoto immediately provides an order number and confirms your order by email.  Ord...
Wed, 20 Dec, 2017 at 6:16 PM
What is my order status?
What is my order status? Three types of orders are outlined below: (1) member and guest orders placed at dotPhoto.com (2) orders placed by someone else...
Fri, 30 Jun, 2017 at 12:22 AM
How do I use FTP to upload my photos? Can I watermark FTP uploads?
Click here for info on main dotPhoto Upload Tool FTP WILL BE SUNSETTED ON 11/12/18 FTP was created for the Internet in 1971 and is rarely used by do...
Sun, 14 Oct, 2018 at 7:22 PM
How can I contact dotPhoto?
Tap here for 24-Hour Help with Procedures and Video Support phone:                     (609) 608-0640                                  If you don'...
Thu, 13 Sep, 2018 at 10:46 AM
What is the best resolution for my photos, wall art and posters?
What is the best resolution for my photos, wall art and posters? Higher resolution photos are clearer and contain more detail. Digital image resolution...
Tue, 30 Apr, 2019 at 3:33 PM
How do I find photos from a wedding or another event?
You can search for events or photographers here: http://dotphotopro.com/pro/ Many professional photographers use dotPhoto to post photos from ...
Wed, 21 Jun, 2017 at 11:23 AM
Is there a free account? How do I upgrade my old free account?
As of March 1, 2017, dotPhoto no longer offers free accounts. dotPhoto is now the Wholesale Club for Printing, Saving, Sharing and Selling Your Photos. ...
Sun, 6 May, 2018 at 12:59 PM
Why is my account inactive?
Your account has been inactive for over two years. Our grace period for upgrading to the Club Membership in order to retain the account ended October 2009....
Fri, 18 May, 2018 at 4:24 AM
Can my friends and I upload photos to the same account? How do I enable guest uploads?
There are two ways for multiple people to upload to the same account: Create an account and share the login and password among your friends.  However, ...
Wed, 18 Apr, 2018 at 12:22 PM
What is in the MyAccount section? How do I change my email?
My Account is where you can establish every aspect of your dotPhoto experience.  For instance: Tell dotPhoto to put your name on the back of every pri...
Thu, 7 Sep, 2017 at 3:47 PM