dotPhoto FAQs: how to do almost anything at dotPhoto

These frequently asked questions provide information about dotPhoto's most commonly used functions

Why can't I sign into dotphoto books?
dotphotobooks.com is a separate site for dotphoto photo books and high-end calendars. If you cannot sign directly into the site, you probably have two d...
Sat, 14 Apr, 2018 at 1:04 AM
How much is shipping when an order is less than $10?
How much is shipping when an order is less than $10? Orders over $10 are shipped free with economy shipping. Orders under $10 are shipped at minimal costs de...
Sun, 27 May, 2018 at 12:44 AM
How can I verify a shipping address?
A surprising number of packages are returned to dotphoto because they have the wrong address. We recommend that you use the address verification tool th...
Tue, 19 Jun, 2018 at 3:43 PM
Why aren't all my photos from my album going into my cart?
Let's say you select all photos in your album and you add them to your cart. You have 120 items in your album, but only 100 items appear in your cart. ...
Tue, 31 Jul, 2018 at 3:46 PM
How can I print images from a video?
dotphoto uploads short videos from your phone or computer. Videos don't print, but these techniques will help you turn videos into images that can be p...
Tue, 31 Jul, 2018 at 3:36 PM
How can I tell if my print credits are being applied in my cart? How many print credits do I have?
How many print credits do I have? If you have a family, value or pro plan -- or have earned print credits in some other way -- you can see them in the My A...
Tue, 31 Jul, 2018 at 11:31 PM
How can I make an album cover for a dotphoto album?
It can be helpful to have an album cover for a group of sub-albums. For instance, you might want to create a graphic called "Photography Portfolio"...
Mon, 13 Aug, 2018 at 12:37 AM
How can I calibrate my screen colors with dotphoto printers?
dotphoto prints using the sRGB color space that is standardized across the Internet, computers, printers, and cameras. sRGB is often the default color space...
Wed, 26 Sep, 2018 at 10:49 AM
How can I share and organize my photos at dotphoto?
Better Archiving & Organizing 20MB upload per photo, up to 36 megapixels We don't downsize your photos. (Most other services shrink your saved i...
Tue, 21 Aug, 2018 at 9:42 PM
Why can't I order more than one project? How can I order more than one?
The dotphoto cart does not allow duplicates, which prevents customers from inadvertently ordering more than one of the same photo. (When you want more than ...
Wed, 19 Sep, 2018 at 10:14 AM