dotPhoto FAQs: how to do almost anything at dotPhoto

These frequently asked questions provide information about dotPhoto's most commonly used functions

Why can't I order more than one project? How can I order more than one?
The dotphoto cart does not allow duplicates, which prevents customers from inadvertently ordering more than one of the same photo. (When you want more than ...
Wed, 19 Sep, 2018 at 10:14 AM
How do I buy downloads as a guest?
Please note: Not all professional photographers sell their original full-sized files as downloads. The photographers own the photos, and dotPhoto cannot sel...
Sat, 22 Sep, 2018 at 11:46 PM
How do I order photos on a CD or DVD? Or purchase my files on an SD Card?
THIS INFORMATION APPLIES ONLY TO THE ORIGINAL OWNERS OF THE PHOTOS. IF YOU WOULD LIKE TO BUY DOWNLOADS OF PHOTOS THAT WERE TAKEN BY A PHOTOGRAPHER OR NEWSPA...
Thu, 27 Aug, 2020 at 11:09 AM
dotPhoto Pros: Can I sell downloads of my images? Where are my digital downloads?
Can I sell digital downloads? Yes. Users can search for your photos and buy them as high-res downloads for whatever price you set with a minimum of $1 per ...
Sat, 22 Sep, 2018 at 11:48 PM
Why can't I buy downloads of original images?
Not all photographers choose to sell their original images. If a photographer has not selected Digital Downloads and set a sales price, digital downloads ar...
Sat, 22 Sep, 2018 at 11:58 PM
How can I download pictures as a guest? Why is the word "Proof" on the photos?
A picture is the property of the photographer, so dotPhoto is designed to protect the original photos of photographers unless they are selling downloads of ...
Tue, 28 Jan, 2020 at 4:00 PM
Can dotphoto upload Apple HEIC files?
Yes. dotphoto uploads HEIC files. dotphoto saves HEIC files as JPG files because most printing equipment requires JPGs. If you download your files, dotphot...
Sun, 15 Aug, 2021 at 5:32 PM
I can't see some dotphoto features in my browser. What can I do?
Some users have reported that they cannot see email icons or other features that they used to see on their computer. These suggestions have helped them. ...
Wed, 12 Jan, 2022 at 10:39 PM
How do I change the dotphoto to my company's logo?
Newspapers and professional photographers who sell photos on dotphoto can change the dotphoto logo to their company logo so that, when a guest visits your d...
Tue, 26 Feb, 2019 at 3:31 PM
How can I change an album or sub-album name?
To change an album or sub-album name: 1. Enter the album or sub-album by tapping or clicking on the album. You must be in the album to manage its settings....
Sun, 17 Mar, 2019 at 1:35 PM